Simulated workplaceCAQA Department of Community Programs is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
PSPCAQA Department of Community ProgramsSimulated workplace
Simulated workplace
Department

Corporate Services Branch

Provides finance, delegations, records and information management, freedom of information, privacy, security, human resources, work health and safety, risk and internal audit support so that every branch meets its legal, financial and reporting obligations.

Manager, Corporate Services38 staff
Home/Departments/Corporate Services Branch
Responsibilities

What the team is accountable for

  • Manage the budget, payments and delegations register
  • Keep records under the Public Records Act 1973
  • Process freedom of information and privacy requests
  • Coordinate risk, fraud control, security and internal audit
  • Support recruitment, induction, WHS and performance
Performance measures

How we know it is working

88%
FOI requests decided within statutory time
83%
Risk register actions on track
94%
Mandatory training completed
People

Who works here

TL

Theo Lindqvist

Manager, Corporate Services

Theo runs finance, records, freedom of information, privacy, security and risk for the department and has been the fraud control officer for the last five years.